#72 Addition to ticket 71

Posted in ‘FoolLog Component/Plugins’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by uwix on Monday, 10 December 2018 09:52 CET

Saturday, 08 December 2018 13:21 CET

jvdzon
 I am sorry to create a new ticket, but I tried to add information to ticket 71, but it does not let me do it. It shows a progress bar and nothing happens.
So therefore in this way, this addition
Hello Nikolai.

Annoying that your testsite works good, we tested on the testsite of Marina and she had the same problems, also no thrashing possible.

We have heard from another plugin provider, CJForum, that the problem seems to be described as on GitHub, see the link

https://github.com/joomla/joomla-cms/pull/23200

In the Forum we have the problem that we cannot unpublish or thrash forum posts. This seems to be an alike problem as in foollog.

I think it is still possible for you to acces our site with your account. So you can look for yourself.

Hope to contact you next Monday.

Cheers, Jim

Monday, 10 December 2018 09:52 CET

uwix
As mentioned in the previous post - I've created a test user with exactly the same user rights as your account in our live enviroment and used FireFox to create a ticket, reply to it (as the same user) and I do not have any problems posting in the same ticket.
Maybe the IPad could be having troubles using Akeeba Ticket System. I'll contact Akeeba Support for it.

Sorry for the inconvience.

Greetz, Nikolai
UWiX

Bug? That's not a bug, that's a feature. :-)

Support Availability

Working days: Monday to Friday. The is available 24 hours a day, 7 days a week but will only be answered during workings days according CET.
Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 48 hours. When we expect longer delays we will notify you when you file a ticket or reply.